With all of the advancements in marketing, no doubt that sales has had to respond and adjust to the changes in peoples' research and purchasing behavior.
Scooped by
Barry Deutsch
onto Social Selling January 7, 2013 11:16 PM
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Interesting infographic on the evolution of sales - perceptions by consumers/buyers.
Here's my favorite quote:
"Educate me so I'm a better, more sophisticated buyer. Give me a sample of what you do, so I'll see your value."
What's the implications for selling in a digital age - even if you don't have a digital product/service:
- Information is transparent about you and your competitors
- Story-telling is paramount - showing your prospects the value of what you've done for them and how it's comparable to their current pain points.
- Being active, visible, engaged, "out there" is critical to establish yourself and differentiate yourself from all the other "me-too" competitors. Not being active on LinkedIn, Facebook, and Twitter should be considered a sin.
- Being the best resource, educator, information portal, center of the universe for trustworthy and reliable information wins you points of why a consumer/buyer would choose your service/product.
- Nurturing a relationship over a period of time vs. hitting someone once and moving on changes the sales process at every level in a consultative approach vs. a transactional approach.
How are you preparing and embracing the changing approach to sales that is rolling over every service and product niche?
Barry Deutsch
Master Coach for Teaching how to drive Sales Through Social Media
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This article is devoted to illustrate the evolution of the role of sales people, which changes according to consumers and customers needs and behaviour. It analysis mostly the 20th century and gives the reader the information in very interesting, animated way. The main idea of the article is to demonstrate the power of the seller in the past which is transfered to the buyer in recent years because of modern technologies.